Welcome to Domoserve SAL (“we,” “our,” or “us”). We are committed to protecting your privacy and providing you with a secure online experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website at www.domoserve.net (the “Website”), you consent to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information
We collect personal information that you provide directly to us, including but not limited to:
- Name
- Contact information (email address, phone number, address)
- Billing and payment information
- Order history
- Communication preferences
- and other information
2. Automatically Collected Information
We may automatically collect information about your visit to our Website, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Length of visit
- Pages viewed
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders
- Providing customer support
- Sending order updates and notifications
- Communicating with you about products, services, and promotions
- Analyzing and improving our Website
- Preventing fraud and ensuring the security of our Website
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our Website and providing our services (e.g., payment processors, shipping carriers)
- In response to legal requests, such as a court order or government investigation
- If required to protect the rights, privacy, safety, or property of Domoserve SAL, its customers, or the public
- In connection with a sale, merger, or acquisition of all or part of our business
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. You can control cookies through your browser settings, but some features of our Website may not function properly if you disable cookies.
Your Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of receiving marketing communications
- Object to the processing of your personal information
To exercise these rights, please contact us at info@domoserve.net.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Website with an updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Domoserve SAL- Bsalim, Lebanon Email: info@domoserve.net